SSH can fail. Your access does not.
Web console
Opening an encrypted console session...
Connected to production-01
Ubuntu 26.04 LTS
production-01 login: root
root@production-01:~#
When normal access is not enough
Two rescue tools. No support ticket required.
Temporary boot
Recovery mode
Start a clean recovery environment to inspect disks, repair configuration, or rescue files without reinstalling the server.
Credentials
Change password
Replace the administrator password from the control panel when the original credential is no longer available.
A clean way back
Recover first. Explain later.
Rescue mode is isolated from the installed system and can be disabled when the repair is complete.
1
Open Rescue from the server page
2
Boot into a temporary recovery environment
Repair the system and return to normal boot
Control stays with you